Privacy and your personal information
Infrastructure NSW is committed to protecting the personal privacy of anyone visiting this website or interacting with Infrastructure NSW through community engagement.
We treat all personal information in accordance with the NSW Privacy and Personal Information Protection Act (PPIPA).
If you have any questions about this privacy notice or if you have any privacy concerns, please direct them in writing to:
The Privacy Officer
PO Box R220
Royal Exchange NSW 1225
Or via email ("Attention Privacy Officer").
Information collected through the enquiry process
When you get in contact with us to raise an enquiry or provide any feedback, or to register for and/or attend an Infrastructure NSW consultation event, we may collect your personal information including your name, contact details, address, the organisation you represent (if any), and any other details of your enquiry or feedback and events attended. From time to time, we may also collect your personal information from our contractors and delivery partners where they have passed on your enquiry or feedback.
Information collected on our website
When you browse this website, our system automatically makes a record of your visit and logs the following information for statistical purposes:
This information is analysed to determine this website's usage statistics.
Through this process we do not collect any personal information unless you voluntarily choose to participate in an activity that involves the provision of personal information, such as:
If you choose not to participate in these activities, your choice will not affect your ability to use this website.
Infrastructure NSW uses cookie technology on this site. Cookies are small text files sent by our web server to a user's web browser software when the user accesses our website. You can read more about cookies here.
Some parts of this website may use a cookie to maintain contact through a session. The cookie allows our website to recognise you as an individual as you move from one page of this website to another. The cookie will expire when you close your browser session or when you shut down your computer.
Most internet browsers are pre-set to accept cookies. If you do not wish to receive cookies, you can disable cookies on your Internet browser or set it up to warn you when cookies are being used.
Submitting information online
It is important to understand that the internet is not always secure and there are inherent risks when transmitting information across the Internet.
Information submitted unencrypted via electronic mail or web forms may be at risk of being intercepted, read or modified. If you do not want to email or send an online form to Infrastructure NSW, you can send it by mail to our office.
Use and disclosure of personal information collected
We may use and disclose your personal information to:
We may disclose your personal information to the following:
We may also use and disclose your personal information where required or permitted by law.
Your supply of this information to Infrastructure NSW is voluntary. However, we may not be able to assist with your enquiry or feedback if you do not provide certain personal information.
You may request access to your personal information held by us by contacting us on the details set out in this notice.
This information is collected and held by Infrastructure NSW, Level 27, 201 Kent Street, Sydney NSW 2000.
This site contains links to external websites and this privacy notice does not extend to these sites. Infrastructure NSW is not responsible for the content of external websites or for their privacy practices.
Contacting the NSW Privacy Commissioner
Advice about the internet and personal information can be found here.